Frequently Asked Questions

All Tours and Attractions are open daily now. Hours can vary by date and activity, so we suggest you check the Hours Page and look at the specific date you plan to come. We suggest purchasing advance online tickets.

How much do tickets cost?

Cavern tour prices can change daily based on sales and projected attendance. For the most up to date pricing, please see our Pricing Page. This system provides our guests more options to save. The earlier you buy your cavern tour tickets, the more you save. You can find single cavern tour tickets as low as $25 for adults.

Why do the Cavern Tour prices change?

Cavern tour prices can change daily based on sales and projected attendance. It also allows guests to buy tickets at the best possible price if they buy as far in advance as possible. While cavern tour prices can change everyday, they do not decrease, only increase.

How does the pricing work?

The cavern tour pricing calendar (found on our Pricing page), lists the price for each day cavern tours are currently available for purchase. Guests are encouraged to explore the calendar to find a day that fits both their schedule and their budget. Once you have decided on the date you want to visit, purchase the tickets for that day through our webstore. Please note that cavern tour prices can change daily, so you must lock-in the price by purchasing online.

When is the best time to buy my ticket?

We recommend buying your cavern tour tickets as far in advance as you can. Our prices can change daily so the sooner you buy your tickets, the more money you can save.

What if I need to buy more tickets at a later date? Will I get the same ticket price?

Ticket prices can change daily, so the only way to lock-in a price is by purchasing your ticket. If you need additional tickets, we recommend buying as soon as possible to receive the lowest price.

What credit cards are accepted on the webstore?

I am having trouble making my online ticket purchase, what should I try first?

• Chrome is the browser that works the best with our webstore. Firefox and Safari may not load everything each time.
• Also try clearing the cache and refreshing the browser.
• If you are still having problems, click the chat icon in the lower left hand corner or give us a call at 210-651-6101 Ext. 1211 and we will do our best to help you.

What discounts do you have available?

The best discount is to purchase your tickets from our webstore. Our cavern tour prices can change daily so the sooner you buy your tickets, the more money you can save.

Military Discount Natural Bridge Caverns would like to thank all those who have served our country in the military. We offer 10% off Cavern Tour tickets and attraction tickets purchased onsite for individuals who present a valid military ID (active, retired or dependent) or veterans with either a valid driver's license designation or DD214 form (DD214 may be a photocopy). Better discounts for the Discovery Tour may be found on base at the MWR/ITT office.

I have a coupon, but will it still be cheaper if I buy online?

• All of our Cavern tour coupons are valid only for the Discovery Tour. We recommend buying your ticket online and bringing the coupon with you. Our sales agents will determine if using your coupon on the day of ticket would have been a better price than what you paid online and adjust accordingly.
• The only discounts available for our Hidden Wonders Tour and Cavern Combo Tour is to purchase them from our webstore at least a day in advance. We do not issue any coupons that apply to those tour options.